REFUND POLICY
Hardcor Lacrosse – Policy & Refund Statement
General Policy
Hardcor Lacrosse is not responsible for any funds raised through sponsorships or team fundraising efforts.
Refund requests related to these funds will not be accepted under any circumstances.
Policy Scope
This policy applies to all registration fees paid to Hardcor Lacrosse, including:
The Lab
Specialty clinics and camps offered by Hardcor Lacrosse
Purpose
To provide a fair and transparent timeline for participant withdrawal, while protecting the financial integrity of Hardcor Lacrosse programming.
Refund Policy
1. How to Request a Refund
All refund requests must be submitted in writing via email to:
Troy Cordingley
Brock Boyle
Processing time: Up to 6 weeks from date of approval.
2. Deposit Refunds
100% refund: Request received 4 weeks or more before the program start date.
50% refund: Request received between 4 weeks and 2 weeks (less a day) before the start date.
No refund: Request received less than 2 weeks before the program begins.
3. Full Program Fee Refunds
100% refund: Request made 4 weeks or more before the program start date.
90% refund: Request made between 4 weeks and 2 weeks (less a day) before the start date.
No refund: Request made less than 2 weeks before the program begins.
Refund Exceptions
Partial refunds may be considered if requested at least 2 weeks before the program start date, under the following conditions:
Medical Withdrawal
Must provide a doctor’s note.
Relocation
Family has moved to another province or country.
Proof of transfer is required.
Important Notice
Once a program or season has begun, no refunds will be issued for any reason.
Requests due to extenuating circumstances may be reviewed on a case-by-case basis, as outlined above.